Your satisfaction is important to us! If you’re not 100% happy with your leather jacket,

we’re here to help.

Eligibility for Returns

  • You have 7 days from the date of delivery to request a return or exchange.
  • Items must be unused, unworn, and in their original packaging with all tags attached.
  • Custom-made or personalized items are not eligible for returns.

How to Initiate a Return or Exchange.

  1. Email us at info@whittyfrog.com with your order number and reason for the return.
  2. We will provide you with a return shipping label and instructions.
  3. Once we receive the returned item, we will inspect it and process your refund or exchange within 5-7 business days.

Refunds

  • Refunds will be issued to your original payment method.
  • Please allow 5-10 business days for the refund to reflect in your account.
  • Shipping fees are non-refundable unless the return is due to an error on our part (e.g., wrong or defective item received).

Exchanges

  • If you need a different size or color, we’ll gladly exchange your item for free. Just follow the return process and let us know what you need.

Damaged or Defective Items
If you receive a damaged or defective jacket, please contact us immediately at info@whittyfrog.com or [Your Phone Number].

We will replace the item at no additional cost.

Additional Information

  • International Returns: International customers are responsible for return shipping costs.
  • Lost or Stolen Packages: We are not responsible for lost or stolen packages. Please ensure your shipping address is correct at checkout.

If you have any questions or need further assistance, feel free to contact us at

[info@whittyfrog.com] or call us at [Your Phone Number].

We’re here to make sure you love your new leather jacket, so don’t hesitate to reach out if you need

any help with your order!